Shipping Policy

Shipping Policy – DHIVEEN NATURAL

Thank you for shopping with DHIVEEN NATURAL. We are committed to delivering your orders safely and on time.

1. Order Processing
Orders are generally processed and dispatched within 1–3 business days after successful order confirmation and payment.

2. Delivery Time
After dispatch, delivery usually takes 3–7 business days, depending on the delivery location and courier service.

3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including PIN code and contact number. DHIVEEN NATURAL is not responsible for delays or failed delivery caused by incorrect or incomplete address details.

5. Tracking
Once the order is dispatched, tracking details may be provided through the available communication channel so that customers can track their shipment.

6. Delays
Delivery may be delayed due to weather conditions, courier issues, public holidays, natural disasters, or other circumstances beyond our control.

7. Delivery Attempts
The courier partner may make multiple delivery attempts. Customers are requested to be available at the provided delivery address and respond to courier calls when necessary.

8. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with the order details and supporting photos/videos. Such cases will be handled according to our Return and Refund Policy.

9. Contact Us
For shipping-related questions or concerns, please contact DHIVEEN NATURAL through the contact details provided on our website.

By placing an order with DHIVEEN NATURAL, you agree to this Shipping Policy.