Privacy Policy
Privacy Policy – DHIVEEN NATURAL
1. Information We Collect
When you place an order or use our website, we may collect information such as your name, mobile number, email address, billing address, shipping address, PIN code, and order details.
2. Use of Information
We may use your information to:
- Process and deliver your orders
- Provide order and delivery updates
- Respond to customer enquiries
- Process payments and refunds
- Improve our products and services
- Provide customer support
3. Payment Information
Payments may be processed through third-party payment gateways. DHIVEEN NATURAL does not intentionally store customers' complete debit/credit card numbers, CVV, UPI PINs, passwords, or banking credentials.
4. Sharing of Information
We may share necessary information with trusted service providers such as payment gateways, courier and delivery partners, technology providers, and other service providers required to fulfil your order.
We do not sell or rent customers' personal information for unrelated purposes.
5. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, improve user experience, and understand website usage.
6. Data Security
We take reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Third-Party Services
Our website may use third-party services such as payment gateways, analytics tools, shipping providers, or other service providers. Their handling of information may be subject to their respective privacy policies.
8. Customer Rights
Customers may contact us to request information about their personal data or to raise concerns regarding the use of their information, subject to applicable laws and verification requirements.
9. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate consent.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be published on this website.
11. Contact Us
For privacy-related questions or requests, please contact DHIVEEN NATURAL through the contact details provided on our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.